"Edit Users..." Menu Item Disabled in Telephony Management Snap-In

[Anthony M. Davis]

Salutations,

I've set up a Windows 2003 Server machine as a Telephony Server and changed
the logon account for the Telephony service from LocalSystem to a domain
account with Administrative privileges on the local machine (as described in
"HOW TO: Install and Configure Telephony Server for Client Access.")

However, I'm unable to assign users to lines using the method outlined in
"To assign a telephony user to a line or phone" because the "Edit Users..."
menu item in the Telephony MMC snap-in is disabled. I even temporarily
bumped up the service logon account to Domain Admins, but same result.

Why is this bugger disabled? (BTW, it's disabled for ALL providers, not just
the the third-party TSP I've been working with.)

Anthony Davis

[Andreas Marschall [MVP TAPI]]

Post by Anthony M. Davis
I've set up a Windows 2003 Server machine as a Telephony Server and changed
the logon account for the Telephony service from LocalSystem to a domain
account with Administrative privileges on the local machine (as described in
"HOW TO: Install and Configure Telephony Server for Client Access.")
However, I'm unable to assign users to lines using the method outlined in
"To assign a telephony user to a line or phone" because the "Edit Users..."
menu item in the Telephony MMC snap-in is disabled. I even temporarily
bumped up the service logon account to Domain Admins, but same result.
Why is this bugger disabled? (BTW, it's disabled for ALL providers, not just
the the third-party TSP I've been working with.)

Anthony,
It is recommended to post TAPI questions only to the managed TAPI newsgroup:
microsoft.public.win32.programmer.tapi
See my TAPI and TSPI FAQ:
Q: What newsgroups are covering TAPI ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_What_newsgroups

See my reply regarding the topic in
microsoft.public.win32.programmer.tapi
--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
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